Índex per October 2013 a Macworld

iWork for iCloud’s Missing Ingredient Perhaps the most surprising announcement at Apple’s Worldwide Developers Conference in June was also the most underwhelming. Having failed to release any substantial updates to its iWork productivity suite since the iPhone versions in 2011, Apple announced that it would be bringing the office apps to yet another platform: the Web. No, you’re not experiencing déjà vu. Back in 2009, Apple launched a public beta of what it then called iWork.com. Our own editor, Dan Miller, began his first look at that venture (go.macworld.com/iworkdotcom) by saying, “Let’s make one thing clear up front: iWork.com (in its current pre-release form) is not a collaborative online productivity tool like Google Docs or Zoho.” Unsurprisingly, iWork.com fell flat, and last year it died an ignominious death. And yet,…

Review 13-inch MacBook Air RATING 4.0/5.0 PRICE $1299 (lowest standard price, 256GB) 11-inch MacBook Air RATING 4.0/5.0 PRICE $1199 (lowest standard price, 256GB) COMPANY Apple URL apple.com As is customary with just about all Macs, Apple offers a small number of standard-configuration systems that you can buy off the shelf (these are the systems Macworld uses for review), along with a handful of optional upgrades that—for a price—allow purchasers to customize their new Macs. The 2013 MacBook Air is no exception: For both the 11-inch and 13-inch models, Apple offers more RAM, higher-capacity flash storage, and faster processors. Macworld Lab put together an “ultimate” configuration of the 13-inch version of this new MacBook Air, and the performance gains were so significant that our configure-to-order (CTO) MacBook Air competed well against…

To become an Apple Certified Macintosh Technician, you must successfully complete Apple’s Macintosh Service Certification Exam and the Mac OS X 10.8 Lion Troubleshooting Exam, each of which retails for $150. You must score 80 percent or better on each test, and achieve perfect scores in certain areas. Full details are at Apple’s ACMT Certification website (go.macworld.com/acmt), which also hooks into training materials and testing centers. Becoming Apple-certified lets you repair Macs under AppleCare warranty. You’ll be able to order parts for your clients’ machines via Apple’s Global Service Exchange (GSX)—including obscure, hard-to-find parts—at Apple’s prices, with no retail markup. Certification and GSX access also let you participate in live chats with Apple’s technicians. This chat-room format gives you a main line to the mothership, and is handy if a…

Despite all the advances and conveniences that iOS offers, OS X continues to trump it in automation. But with the arrival of IFTTT for iPhone (free; go.macworld.com/ifttt), the gap may be getting smaller. IFTTT stands for If This Then That. The basic idea: If a predetermined condition is met, then an action is taken. On the Web, IFTTT integrates with various popular services (which it dubs channels), including (among others) Evernote, Google Talk, Pocket, RSS, and Twitter. Though IFTTT’s app is more limited than its Web service, it does offer access to new channels by integrating with three services available on your iPhone: your contacts, your reminders, and your device’s photos. Though integration with your phone’s data is somewhat limited, the other services that IFTTT offers on the iPhone are…

WunderMap The free WunderMap app for iPad (go.macworld.com/wundermap) has always stood out from the crowd of weather-oriented apps. Version 2.0 introduces an overhauled user interface and includes even more weather stations and webcams so you can keep a digital eye on the weather, no matter where you are. —JOEL MATHIS Contra: EvolutionHD Hark back to your middle school days of playing Nintendo with Contra: EvolutionHD (go.macworld.com/contra), a $3 iPad offering. It revives the old-school action classic with a few new features, including new levels, an in-game weapons shop, more lives, and more bonuses available. —JOEL MATHIS McLaren’s Workshop The free McLaren’s Workshop app for iPad (go.macworld.com/mclaren) is simply too impressive to dismiss with McKenzie Brothers jokes. The app celebrates the work of Canadian animator Norman McLaren, featuring 51 of his…

ILLUSTRATIONS BY JOHN UELAND The vast world of Mac software is filled with a lot of great apps that don’t cost a lot of money. If there’s something you need to do, there’s probably a Mac app designed for the task—the trick is finding the one app that’s right for you. To help you locate the apps worth using, we researched, downloaded, and tested over 100 apps, and the ones that stood out from the crowd are featured here. New Mac apps are always coming, so be sure to check out our regular monthly Mac Gems section in each issue, our Mac Gems blog (macworld.com/macgems) online, and our Mac Gems Twitter feed (twitter.com/macgems). MAC UTILITIES BATTERY HEALTH 2.5 FREE | FIPLAB | FIPLAB.COM Anyone who has a portable Mac needs…

If you’re switching from a PC to a Mac, one of the first things you’ll want to do is to move all your data to your new computer. The process is fairly simple, but you can go down any of several paths depending on your setup and your needs. CONSIDER WHAT’S IN THE CLOUD Before deciding on a data-transfer strategy, consider the extent to which the data on your PC is already mirrored in the cloud. For example, if you store most of your personal files in a folder that syncs to the cloud via a service such as Dropbox, you can install the corresponding Mac app, log in with your existing account, and then sit back while your files sync automatically. Likewise, if you store all your email on…

Think the Finder’s menu commands are simple? Think again. Add to your desktop repertoire by using hidden menu (and keyboard) commands. All you need to make them appear is the correct magic key: <Shift>, <Option>, or <Control>. Open Files With the App You Choose A file usually knows which app created it, so when you double-click the file, that app opens. But what if you don’t have the program, or you’d rather not use the default? A JPEG image, for instance, can open in Apple’s Preview, Adobe Photoshop, or a Web browser. A text file might open in Apple’s TextEdit, Bare Bones Software’s BBEdit, or Microsoft Word. You can override the default by using the File • Open With command and choosing from the submenu. Or <Control>-click (or right-click) a…

Hardware HP Envy 120 e-All-in-One 3.0/5.0; $200; HP; www.hp.com Connoisseurs of cool tools will appreciate the Envy 120 inkjet MFP not only for its style, but also for its gadgetry. The well-designed control panel is touch-based. Paper-handling features include an 80-sheet input tray; the 25-sheet output device is an arm that rotates out automatically. The Envy 120 duplexes automatically, too. The scanner (which lacks an automatic document feeder) is notable for operating upside down: You lay the document face-up, and because the top of the unit is constructed of transparent glass, you can watch the scanner head glide across the document. Nearly every component of the Envy 120 is motorized: The control panel swings up automatically when you print, for example, and even the paper cassette injection is motorized. The…

Braven 850 The $300 Braven 850 is a portable Bluetooth speaker system with a few tricks up its sleeve. In addition to 20 watts of sound and an auxiliary port for non-Bluetooth devices, it offers an 8800mAh battery for up to 20 hours of wireless playback and weighs less than three-and-a-half pounds. But especially cool is the 850’s ability to charge a full-size tablet via its 2.1-amp USB port, and also the fact that you can wirelessly daisy-chain two speakers for true left/right stereo audio (braven.com).—JOEL MATHIS Onkyo CS-255 More than just another shelf-top stereo, the $299 CS-255 from Onkyo is a Lightning-equipped-speaker-dock audio system for your iPhone 5, fifth-generation iPod touch, and seventh-generation iPod nano. And for everyone else, it has a USB connection that lets you play from—and…

Review RATING 4.5/5.0 PRICE $200 COMPANY Apple URL apple.com The release of Apple’s Logic Pro X confirms that the company’s music division remains fully attentive to the professional crowd. Though Logic Pro has adopted some of the look of Final Cut Pro X, Apple’s digital audio workstation has lost none of its power while gaining valuable features on almost every front. What’s required: Logic Pro X is available only through the Mac App Store and costs $200—no upgrade pricing applies. Your Mac must run OS X 10.8.4 or later. You’ll need at least 35GB of storage for the optional content (you can get by with 5GB for the default Logic Pro X installation). And make sure any plug-ins you wish to use are 64-bit. Even so, Logic Pro X can…

Block Unwanted Callers Without iOS 7 Are jerks, salespeople, and Crazy Great-Aunt Rita calling you nonstop? iOS 7 gives you the ability to block unwanted callers. But maybe your iPhone can’t run iOS 7, or perhaps you want to see a log of the unwanted calls—something the iOS 7 feature precludes. You have another way to handle such calls. The solution hinges on creating a special contact entry. You might name the new contact Don’t Answer, Jerky Bonehead, or Loser McShutupington—it’s your choice. First, go into the Contacts app, tap the plus (+) icon at the upper right, and create the new contact without a phone number or any other details. Then, the next time you get a call from one of those particularly annoying folks, add their number to…

Q: I recently purchased a 27-inch iMac. Although I love it in most respects, I find some text on it to be uncomfortably small. In particular, Safari’s Bookmarks Bar is very hard for me to read. Is there anything I can do to increase its size? Mary Andrews A: I’m afraid not. I’ve searched the Web for an extension that increases the size, and I’ve come up empty. You can, of course, change the resolution of your iMac in the Displays system preference so that everything is larger, but afterward you’ll find that objects look less crisp. Another option is to open the Accessibility system preference, enable the Use scroll gesture with modifier keys to zoom option, and then hold down the <Control> key while using the mouse wheel (or…

Fall brings pumpkins, icy air, and family members with tech questions galore. This month, our readers tell us what their best tech tips are for relatives and friends. They also muse over the future of iWork and iCloud (see page 5 for our take), and talk about Logic Pro X. THE FUTURE OF iWORK AND iCLOUD If I’m working on a project with others, I’m able to share my calendar and my tasks. For that, iCloud works great, but to work on a document with someone else (even if they’re using Pages), I have to save it out of iCloud, then put it in SugarSync. The other person then gets it, works on it in Pages, and saves it back into SugarSync. I then have to get it out of…

Bento, FileMaker’s consumer-oriented database app, is soon to be no more: The developer wants to focus on its flagship FileMaker line. Bento’s simplicity and ease of use belied its functionality and capabilities, but it never took off the way FileMaker had hoped. Databases are the workhorses of the software industry; even something as simple as opening a webpage requires the use of half a dozen databases before one data packet leaves our computers. Consequently, the software industry has invested heavily in database development over the years. Today, you can find a database library for pretty much any kind of problem a developer could encounter. Bento’s customizability worked against it, because its intended audience often lacked the sophistication and patience required to use it. Bento was ill-fitted for the business world,…

R6100 Netgear’s $100 802.11ac wireless router is equipped with two transmitters and receivers, so it’s capable of delivering a maximum 802.11ac link rate of 867 megabits per second. Because the R6100 is a dual-band model, it can run a simultaneous 802.11n network with a maximum link rate of 300 mbps on the 2.4GHz frequency band. The new router is outfitted with one USB 2.0 port, to enable either printer or storage sharing, and it has a four-port 10/100 ethernet switch (netgear.com). —MICHAEL BROWN FMBDR6x FastMac’s FMBDR6x is a slot-loading USB Blu-ray Disc burner that sits underneath the new Mac Pro. The drive has an aluminum enclosure and a nonskid base to keep it in place. The FMBDR6x supports disc burning for Blu-ray, DVDs, and CDs. Available for preorders now, it’s…

On its website, Apple has detailed new features of its iOS 7 update for education and business users alike. App Store license management allows businesses and education institutions to provide apps to users via Apple’s App Store Volume Purchase Program, while letting the organization maintain control over app licenses. Personal Apple IDs can be enrolled in the program, and don’t have to be provided to the business or school. Schools and businesses also gain mobile device management (MDM) options, letting them wirelessly set up apps, install custom fonts, configure accessibility options and AirPrint printers, and whitelist AirPlay destinations. In education environments, instructors can set up iOS devices to be locked to a certain app. Adding new devices via MDM is simpler with iOS 7. At schools, new devices can be…

Roaming Fortress for iOS GAMES Brisk Mobile’s free Roaming Fortress for iOS offers an interesting twist on tower-defense games. Instead of defending a static tower or central point while enemies move through your map, Roaming Fortress asks you to defend a moving tower. Your fortress is strapped to the back of a Burdenbeast—a gigantic, lumbering pack animal. In each level, the Burdenbeast moves slowly through the map as you pitch spears, arrows, and other weapons toward waves of enemies blocking your path. The premise of Roaming Fortress is simple: Get your Burdenbeast and fortress to the end of the level without dying. Along the way, you can pick up loot, destroy structures, and kill enemies. You can earn three medals for each level: a kill medal, a loot goal medal,…

Illustrations by Harry Campbell At one point, all of us were new to the Mac. We all opened up that box and pulled out the new machine, and wondered if we’d be able to figure it out. If you’re reading this magazine, chances are, you did. As Apple has been fond of pointing out for ages, a huge percentage of the people who buy new Macs every year have never used one before. Which means lots of people are still having that first Mac experience. And you probably know some of them. If so, you’ve no doubt been called on to explain things to new Mac buyers. You’ve probably helped with a few initial purchases, too. If you’ve ever worried about the advice you’ve given to the Mac newbies, you’ll…

When switching to a Mac, you’ll likely worry most about software compatibility, but don’t forget all your hardware—the PC accessories and addons you’ve invested in over the years. Here’s what you need to know about getting that gear to work with your Mac. KEYBOARDS Any USB or Bluetooth keyboard will work with a Mac. Some keys work differently on the Mac, however, and a Windows keyboard won’t include the special-function keys you’ll find on Mac-specific keyboards. If you frequently use keyboard shortcuts, you’ll discover that while shortcuts in Windows typically include the <Ctrl> key, OS X shortcuts more often employ the 1 key. If you’re using a Windows-formatted keyboard with a Mac, the <Windows> key functions as the 1 key; similarly, the <Alt> key functions as the Mac’s <Option> key.…

In my home office, I have a nice document scanner. I have great OCR and document-management software. I have a solid system for converting paper into digital documents. I hardly ever print anything. I even wrote a book on the paperless office. And yet, somehow, I still have tons of papers, and despite my best efforts, more appear all the time. What’s happening? Believe it or not, the business world is making slow but steady progress toward paper reduction. For example, the use of office paper decreased by 40 percent between 2000 and 2011, and it’s increasingly rare to find banks, utilities, and other services that do not offer paperless billing and payments. Those of us who run small companies may be in an ideal position to push things further.…

Looking to liberate the movies in your DVD collection from the confines of their plastic-and-metal prison so you can enjoy them on your iPhone, iPod, iPad, and Apple TV? Well, look no further—all you need to do is get some free software and follow a few steps. Step One: Install the Software To rip a DVD with the free HandBrake software, first download the app (handbrake.fr). But HandBrake doesn’t include the software needed to decrypt commercial DVDs, so you also need to install libdvdcss (go.macworld.com/lib), an open-source library that can circumvent the Content Scramble System used on DVDs. (You should, of course, rip only the DVDs that you’ve purchased. See note at the end.) The first time you launch HandBrake and try to scan a DVD, it will say that…

Mobile photography doesn’t have to mean a compromise in image quality. You can shoot Raw files with a DSLR and use an iPad to publish JPEGs to social networks while on the go—without compromising image quality. And you can use a 16GB iPad mini ($329; go.macworld.com/ipadminirev) to manage this workflow. For pro photography assignments at events, I deliver Raw files to the client afterward, but publish JPEGs to its social network sites during the event itself. Here is one common setup that I use: > Canon EOS 60D with various lenses > iPad mini (16GB) > Lightning SD Card Reader > iPhoto for iOS > Photo Stream > Aperture or iPhoto for the Mac Canon’s EOS 60D ($575; go.macworld.com/eos60d) accommodates SD Cards, which simplifies the workflow. In the 60D’s menu,…

Picking colors that work well together can be tricky: Some pair up nicely; others don’t. But with the help of a 300-year-old gadget, you can make good color choices. A color scheme (or color palette) refers to the group of colors used in a particular project. Usually the designer picks a main color, and then chooses the other colors according to how they look together and what feeling they evoke when viewed as a group. When dealing with color, you’re likely to encounter several crucial terms: Hue means pure color, with no white or black added to it. Pure color (blue, for example) mixed with white produces a tint (light blue). Pure color (such as blue) mixed with black yields a shade (dark blue). Saturation describes a color’s vibrancy. A…

Monitor a Failing Hard Drive Q: I happened to have Disk Utility open the other day, and much to my surprise I saw a warning about my Mac’s hard drive—that it had failed something called a S.M.A.R.T. test and was not reliable. First, should I replace the drive? And second, how can I see alerts like this automatically? Kjeld Sorenson A: S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) is a scheme built into hard drives, rather than computers. Failing this test doesn’t mean that the drive will die in the next few minutes, but it does indicate that the drive is gradually making its way toward death’s door. The warning should allow you plenty of time to back up your data (which you should already have been doing) in preparation for…

I am standing at the front of a darkened room full of middle-school girls, telling them about user interface patterns and trying to get them excited about reading Apple’s iOS Human Interface Guidelines. It’s going better than I expected—they seem to be into it. I guess that’s the kind of girl who signs up for a weeklong summer camp about iOS development. Then I arrive at my single slide about Apple’s upcoming changes to the iOS platform. Suddenly a hand shoots up. “Why did they do that?” I try my best to answer, but leave thinking I owe the girls a fuller explanation and more analysis. So here goes: From Faux 3D to Real 2.5D According to Apple, the mission of iOS 7 is to emphasize the user’s content by…

Review RATING 4.0/5.0 PRICE $299 COMPANY Apple URL apple.com Apple is ahead of the curve when it comes to adopting the IEEE 802.11ac wireless networking standard. While 802.11ac routers are not new, Apple’s latest AirPort Time Capsule is the first to include an integrated hard drive. Apple is also one of the first manufacturers to include an 802.11ac client adapter as standard equipment in its computer lineup. Performance When I used AccessAgility’s WiFiPerf benchmarking tool on the 802.11ac Time Capsule, with a 2013 MacBook Air as the client, I measured a very respectable TCP (Transmission Control Protocol) throughput rate of 451.9 megabits per second at close range (router and client in the same room, about 9 feet apart). That’s more than twice as fast as the older 802.11n Time Capsule’s…

Developers would love to love iCloud. But many of them find Apple’s syncing platform ineffective, unreliable, or worse. Some developers have even pointed to iCloud syncing woes as a significant holdup in releasing new versions of their apps. And now Dropbox, the beloved powerhouse of sync, has taken a direct shot across Apple’s cloudy bow, with its new Datastore API. Dropbox says this API makes simple work of syncing structured data across devices, and even platforms: Unlike iCloud, the Dropbox Datastore API works across iOS, Android, and the Web. Because of the way Dropbox works, it offers one other potential advantage over iCloud: Developers who are working with Datastore can peek directly at the syncing data on Dropbox’s servers as they test and build their apps, a level of visibility…

Five years ago, the App Store was born. A million apps, billions of dollars, and vast flocks of Angry Birds later, the store is a huge success. These days, customers download more than 800 apps every second. At the iPhone’s launch in 2007, Steve Jobs told developers that they could write “apps” for the device by creating Web apps. Developers mostly scoffed. But in March 2008, Apple laid out its roadmap for iOS development—including a software development kit for programmers to use in writing their own apps—and said that it would provide a storefront where developers could sell their software. The App Store launched on July 10, 2008, with 552 apps on its virtual shelves—135 of them free. The most common app prices were $1 and $10. At the iPhone’s…

In July, Apple launched its latest back-to-school promotion. When customers purchase a Mac for college, they’ll receive a $100 App Store Gift Card, alongside the usual education pricing discounts (of up to $200) that the company offers. Customers can also pick up a $50 gift card when they buy an iPad; and for the first time, iPhones are included in the promotion. Like its tablet sibling, the smartphone will come with a $50 gift card that customers can spend in the App Store. The downside of buying an iOS device: Customers won’t see the same discounts that they do on Mac purchases. Apple doesn’t reduce the price of iPhones or iPads for students and educators. To qualify for the bonus, Mac or iPad buyers must purchase their device from the…

Hardware Zaggkeys Cover 4.0/5.0; $100; Zagg; zagg.com Available in black or silver, the Zaggkeys Cover for iPad mini consists of a keyboard (which also serves as a cover) and a hinge for holding your iPad in landscape orientation. The keyboard’s keys are almost full-size (with a few exceptions), and I found that I could type well on them. The case lets you see the keyboard’s current battery life, and the keyboard’s keys are backlit, as on a Mac laptop. The Cover rotates to about 35 degrees from horizontal; and in my testing, it held my iPad mini firmly at the angle I positioned it. —LEX FRIEDMAN Code Folio for iPad 3.0/5.0; $80; Hex; shophex.com With its stylish exterior and handy inside pockets, Hex’s Code Folio case for third-and fourth-generation iPads…

You’ve thought long and hard about it and have decided to make the switch from your Windows PC to a Mac. The hard part’s over, right? You just traipse to an electronics boutique, slap down your credit card, learn the secret handshake, and you’re a Mac owner. Not exactly. Some questions remain to be answered. Where are Macs sold? Should you skip retail stores altogether and purchase your Mac online? Is it possible to buy an older model for less money? And are post-purchase protection plans worth the money? WHERE TO BUY A MAC Macs aren’t sold everywhere. Apple maintains tight control over who can sell its products—increasingly so since the Apple retail stores were launched. The source: There are hundreds of Apple retail stores. To find the one nearest…

When it comes to security, the latest versions of Windows and OS X are comparable, but you still have a few key differences and settings to become familiar with. OS X 10.8 is very secure overall. It includes many of the same inherent protections as Windows 8 does. Antiexploitation technologies, firewalls, sandboxing, and other tools are built in, with mostly sensible default settings. Apple also includes interesting security features that take advantage of the Mac App Store to further reduce your security risk. Here’s a basic guide to your Mac’s built-in security features. SAME SETTINGS, NEW LOCATIONS The core principles for safe Internet computing remain the same, whether you use a Windows PC or a Mac. Although you have many ways to fiddle with your Mac’s security preferences, we’re going…

If you were to ask Macworld editors to name the technologies they can’t live without, you’d inevitably hear about Dropbox (www.dropbox.com). This file-synchronization service lets you access your files from anywhere—not just from your Mac, iPad, and iPhone, but also from any Web browser. It provides easy cloud-based backup, too. But that’s just the beginning. Here are five of our favorite ways to use Dropbox. 1. Share Big Files Anyone who passes around photos, videos, or other big files has most certainly discovered the puny file-size limits of most email servers. Dropbox can help. First, make sure that you’re running the latest version of the app by downloading it from Dropbox’s website. Then, in the Finder, locate a file in your Dropbox folder, and <Control>-click, right-click, or two-finger-click it. In…

Q&A This month, I look at ways to retain tags and metadata when you re-rip CDs and how to deauthorize computers for iTunes Store accounts. Q: I have a standard-quality MP3 album on my Mac. Now, because I discovered the Apple Lossless format and still have a CD of that album, I’d like to rip it again in higher quality. But I don’t want to lose any of the metadata. Is it possible to do this? A: It is. There is an easy (mostly reliable) way and a slightly more complicated (but better) way. The first method is to launch iTunes, insert the CD into your drive, and then check to see that all the tags—Album, Artist, Album Artist, Name, Genre, Composer—are exactly the same as yours. When you rip…

Taking photos in a rainstorm can put a sudden, premature end to the life of your camera. To protect your camera while taking pictures in wet weather, dress it in a rain cover—usually, waterproof fabric that keeps water away from the lens and body, while leaving both the lens and the controls open for capturing images. Rain covers come in a range of sizes to handle different lens lengths and flash attachments. I field-tested six candidates. AquaTech Sport Shield Available in Professional and Basic versions (I tried the latter), AquaTech’s Sport Shields ($80 to $190; go.macworld.com/aquatech) are composed of lightweight waterproof fabric that folds up quite compactly. Installing one reminded me of putting a sweater on a dog; you unzip the Sport Shield’s two zippers, pull the lens through, drape…

Review RATING 3.5/5.0 PRICE $20/month (annual subscription); $30/month (month to month) COMPANY Adobe URL adobe.com When Adobe switched from selling its Creative Suite software in a box to releasing Creative Cloud software as a service, it also began featuring regular upgrades to InDesign and its other professional creative applications. In recent years InDesign programmers have been rewriting the software’s underlying code—and the result is a speedier InDesign with support for Apple’s Retina and similar high-resolution displays, a new interface, a font-menu overhaul, a new QR Code generator, and significant ePub improvements. Speed and interface updates: The new interface looks much sharper on a Retina display. And since InDesign is now a 64-bit application, it can use more than 3GB of RAM to boost performance when working with large or complex…

Dealing With a Dusty iPhone Lens A small irregularly shaped object began appearing in all of the photos and videos I took with my iPhone 5. As the object was always in the same location on each image, I assumed this meant a dust speck of some sort had gotten stuck on the exterior of the lens. “No problem,” I said to myself, “I’ll just clean the lens and all will be well, at least for future photos.” I was wrong. None of my attempts to clean the lens had the slightest effect. Eventually, I was forced to conclude that the dust particle had somehow lodged itself on the interior of the lensÑwhere I could not reach it. Conducting some online research, I discovered that I was not the only…