Human factors skills, more widely known as nontechnical skills (NTS), have long been recognized as an important component of high-risk industries such as aviation, nuclear power, oil and gas, and healthcare. Nontechnical skills are those that improve human performance at both the individual and team level and, as a consequence, improve safety and performance.
While these skills, which include decision making, communication, teamwork, situational awareness, leadership and followership, and other performance-shaping factors such as fatigue/stress, have long been incorporated to a certain degree in dive instruction and leadership training, the formal teaching and coaching of NTS skills as an essential aspect of diving and dive leadership are more recent developments.
Through the development of his Human Factors Skills in Diving course, Gareth Lock, founder of Human in the System Consulting,…